Ministry of Tourism, Government of India launches a 24x7 infoline for tourists in Spanish
Indian Ministry of Tourism, in order to provide information services to the incoming tourists (Pre & Post arrival) and domestic tourists has setup a contact centre / Tourist info line. This service will primarily serve those who know very little about India or about travel within India, and those who do not understand Indian systems (including private sector systems) and/ or Indian languages, often not even English. The languages handled by the contact centers will be in ten International languages, including Spanish<.
This service will be available on the existing toll free number 1800111363 or on a short code 1363. This will be operational 24X 7 (all days) in a year offering a “multi-lingual helpdesk” in the designated languages to provide support service in terms of providing information relating to Travel & Tourism in India to the domestic and International tourists/visitors and to assist the callers with advice on action to be taken during times of distress while travelling in India and if need be alert the concerned authorities .
The calls made by tourists (both international and domestic) while in India will be free of charge. The international tourists in India and also international callers who speak the languages will be directed to the call agents proficient in the respective language.